Sales & Customer Relationship
Management (CRM)
A Sales and CRM built for freight forwarders, designed to turn sales data into actionable insights and drive commercial growth.
It helps teams manage leads, track customer relationships, and monitor sales performance in one centralized platform built around the real workflow of logistics businesses.
Transform Your Freight Forwarding Sales with Data-Driven Insights
Built for sales growth
OFreight is not just an operations and documentation platform for freight forwarders. It is designed with a strong focus on sales growth and customer relationship management, enabling freight forwarding companies to organize their sales processes, manage customer interactions, and gain powerful insights into their business performance.
Powered by actionable data
With OFreight, companies can collect and analyze valuable data from every stage of the sales cycle, from the first lead to the final booking, helping management and sales teams improve performance, increase conversion rates, and grow their business with confidence.
Built for the Freight Forwarding Sales Process
Freight forwarding sales is unique. It involves enquiries, quotes, rate negotiations, and detailed shipment planning before a deal is secured.
Every quote request can be registered in the system, whether it is created by a salesperson, sales assistant, or directly by customers through the OFreight Customer Portal.
For each enquiry, OFreight records both buying and selling rates, giving full visibility into the commercial structure of every quote.
This enables full analysis of:
- • Profitability of each quote
- • Success and loss ratios
- • Reasons for losing business
- • Pricing competitiveness
This structured data helps companies refine strategies and maximize profitability.
Structured CRM Designed for Logistics
Lead
A potential customer before any quotation request.
Prospect
A customer who has submitted a quote request and is actively evaluating your offer.
Customer
A client who has confirmed a booking and started doing business with your company.
Powerful Sales Team Management
OFreight offers a unique Sales Team Management system that allows companies to structure and monitor their sales teams efficiently.
Managing a freight forwarding sales team requires visibility, coordination, and clear performance metrics.
Sales managers and senior management gain full visibility over the team's activities and performance.
Create multiple sales teams
Structure your organization across offices, markets, or business units.
Assign a sales manager
Each team can have its own sales manager responsible for performance and coordination.
Track salesperson performance
Monitor the activity and results of every salesperson across the organization.
Monitor team activities and results
Leadership gains clear visibility into team productivity and commercial outcomes.
Track Sales Activities & Customer Interactions
OFreight enables sales teams to manage and record all customer interactions in one centralized system.
Everything your sales team does, recorded in one place
The CRM module is fully integrated with OFreight’s task management system, enabling managers to track execution, review follow-ups, and guide teams toward sales targets with better operational control.
Flexible for Senior Sales Professionals
OFreight understands that experienced sales executives may prefer focusing on closing deals rather than recording every activity.
Number of quote requests generated
Conversion rate from quote to booking
Profitability of their bookings
Advanced Sales Intelligence
& Reporting
Freight reporting built for real commercial complexity
Turn complex freight sales data into clear, actionable insights with powerful reporting across quotes, bookings, profitability, and team performance.
Profitability of each quote and shipment
Lost business analysis
Sales performance by team or individual
Quote-to-booking success ratios
Sales results by trade lane, commodity, or customer
OFreight also allows companies to analyze profits in any selected currency, making it easier to evaluate performance across international operations.
Professional Quotations for Email Communication
For companies using Essential and Pro plans without the customer portal, OFreight still provides a powerful quotation experience.
Send the quotation directly from OFreight
Sales teams can send the quotation directly from OFreight using the registered email.
Download or print the quotation
The quotation document can be downloaded or printed when needed.
Attach it to external emails
The quotation can also be attached easily to external emails if required.
This ensures that even traditional quotation workflows remain structured, professional, and efficient.
Digital Quotations Through the Customer Portal
For companies using the OFreight Customer Portal, the quotation process becomes fully digital. Customers can submit quote requests directly through the portal, providing shipment details quickly and efficiently.
Once your sales team adds the selling rates, the system automatically delivers the quotation straight to the customer dashboard.
Customers access pricing immediately after publication.
No emails needed — approvals happen inside the portal.
Convert quotations into bookings in one seamless flow.
Transform Your Operations with
OFreight
Run Your Freight Forwarding Business Faster & Smarter with a Single Easy to Use Platform
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