Sales & CRM
A Sales and CRM built for freight forwarders, designed to turn sales activity
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Transform Your Freight Forwarding Sales with Data-Driven Insights
Built for sales growth
OFreight is not just an operations and documentation platform for freight forwarders. It is designed with a strong focus on sales growth and customer relationship management, enabling freight forwarding companies to organize their sales processes, manage customer interactions, and gain powerful insights into their business performance.
Powered by actionable data
With OFreight, companies can collect and analyze valuable data from every stage of the sales cycle — from the first lead to the final booking — helping management and sales teams improve performance, increase conversion rates, and grow their business with confidence.
Built for the Freight Forwarding Sales Process
Freight forwarding sales is unique. It involves enquiries, quotes, rate negotiations, and detailed shipment planning before a deal is secured.
OFreight is specifically designed to support this process.
Every quote request can be registered in the system, whether it is created by a salesperson, sales assistant, or directly by customers through the OFreight Customer Portal.
For each enquiry, OFreight records both buying rates and selling rates, giving companies complete visibility into the commercial structure of every quote.
This allows companies to fully analyze:
- • Profitability of each quote
- • Success and loss ratios
- • Reasons for losing business
- • Pricing strategies and competitiveness
This structured data enables companies to continuously improve their sales strategies and maximize profitability.
Structured CRM Designed for Logistics
The CRM module of OFreight follows modern CRM standards and best practices, while also adapting to the realities of the freight forwarding industry.
Lead
A potential customer before any quotation request.
Prospect
A customer who has submitted a quote request and is actively evaluating your offer.
Customer
A client who has confirmed a booking and started doing business with your company.
Powerful Sales Team Management
Managing a freight forwarding sales team requires visibility, coordination, and clear performance metrics.
OFreight offers a unique Sales Team Management system that allows companies to structure and monitor their sales teams efficiently.
Sales managers and senior management gain full visibility over the team's activities and performance.
Create multiple sales teams
Structure your organization across offices, markets, or business units.
Assign a sales manager
Each team can have its own sales manager responsible for performance and coordination.
Track salesperson performance
Monitor the activity and results of every salesperson across the organization.
Monitor team activities and results
Leadership gains clear visibility into team productivity and commercial outcomes.
Track Sales Activities & Customer Interactions
OFreight enables sales teams to manage and record all customer interactions in one centralized system.
The CRM module is fully integrated with OFreight’s task management system, enabling managers to track execution, review follow-ups, and guide teams toward sales targets with better operational control.
Flexible for Senior Sales Professionals
OFreight understands that experienced sales executives may prefer focusing on closing deals rather than recording every activity.
Even if senior sales professionals do not log every meeting or call, their performance can still be accurately measured using key indicators such as:
Number of quote requests generated
Conversion rate from quote to booking
Profitability of their bookings
This ensures fair and practical performance evaluation for both junior and senior sales teams.
Advanced Sales Intelligence & Reporting
Sales reporting in freight forwarding is complex due to multi-currency pricing, changing rates, and varying shipment costs.
OFreight provides one of the most advanced sales reporting systems in the industry.
Companies can generate powerful insights from their sales data, including:
Profitability of each quote and shipment
Lost business analysis
Sales performance by team or individual
Quote-to-booking success ratios
Sales results by trade lane, commodity, or customer
OFreight also allows companies to analyze their profits in any selected currency, making it easier for management to evaluate business performance across international operations.
Turn Sales Data into Strategic Growth
By combining CRM, pricing analysis, sales activities, and performance reporting in one platform, OFreight helps freight forwarders replace fragmented workflows with a structured commercial system built for growth.
Sales teams become more organized
Managers gain better visibility
Companies make smarter decisions based on real data
OFreight helps freight forwarding companies move from manual, disconnected sales operations to a data-driven commercial model with stronger visibility, better discipline, and smarter decisions.
Digital Quotations Through the Customer Portal
For companies using the OFreight Customer Portal, the quotation process becomes fully digital. Customers can submit quote requests directly through the portal, providing shipment details quickly and efficiently.
Once your sales team adds the selling rates in OFreight, the system automatically sends the quotation to the customer's dashboard.
View the quotation instantly
Once your sales team publishes the quotation, customers can immediately view the full pricing details directly in their portal dashboard.
Confirm the rate
Customers can review the quotation and confirm the rate directly within the platform without needing email confirmations.
Submit a booking request directly from the portal
After confirming the quotation, customers can immediately submit a booking request, allowing the shipment process to begin faster.
This digital workflow transforms your company into a fully digital freight forwarder, reducing email communication, improving transparency, and accelerating the sales process.
Professional Quotations for Email Communication
For companies using Essential and Pro plans without the customer portal, OFreight still provides a powerful quotation experience.
Once the selling rates are entered into the platform, OFreight automatically generates a professional and beautifully formatted quotation document.
Send the quotation directly from OFreight
Sales teams can send the quotation directly from OFreight using the registered email.
Download or print the quotation
The quotation document can be downloaded or printed when needed.
Attach it to external emails
The quotation can also be attached easily to external emails if required.
This ensures that even traditional quotation workflows remain structured, professional, and efficient.
Transform Your Operations with
OFreight
Run Your Freight Forwarding Business Faster & Smarter with a Single Easy to Use Platform