A self-service portal your shippers actually use
OFreight's customer portal mirrors the control tower your teams run internally: live milestones, collaborative workflows, and financial transparency in one secure space.
Live shipment tracking
Customers follow every milestone across ocean, air, and inland legs-no more forwarding screenshots.
Chat & updates
In-portal chat, notifications, and comment threads keep conversations anchored to the right shipment.
Document vault
Arrival notices, invoices, BLs, and SOPs automatically show up in the workspace with secure downloads.
Self-service actions
Request quotes, approve bookings, and capture delivery instructions without waiting on email.
Real-time visibility customers trust
The portal shares the exact milestones, geo-data, and exception flags operations see internally. Every update is timestamped and audit-ready.
- Interactive global map with lane overlays for sea, air, and truck routes.
- Milestone timelines that reflect the same operational data your teams use internally.
- Carbon and performance analytics (when enabled) so customers see cost and sustainability impact together.
Compare ETAs, vessel departures, and on-hand inventory across branches in one glance-no external tracking links required.
Collaboration flows through the portal
Give customers the same clarity your internal teams enjoy-without letting conversations slip into inboxes.
Quote to shipment in one thread
Customers submit requirements, receive options, and confirm the move without leaving the portal.
Shared task lists
Assign checklist items-like document uploads or approvals-and track completion in real time.
Real-time notifications
Push alerts across email and in-app when vessels depart, trucks arrive, or documents are ready.
Bring finance transparency to the edge
The customer portal is wired directly to OFreight's accounting engine. Every receivable, credit note, and statement stays perfectly aligned.
Invoice & payment summary
Portal users review open invoices, download PDFs, and reconcile statements with a single click.
Statement of account
Mirror finance's live ledger so customers always see the latest balances and allocations.
Secure hand-offs
Role-based access ensures the right team (finance, logistics, management) sees the right modules.
Finance module preview
Customers reconcile invoices, download full statements, and acknowledge payments inside the portal, reducing email loops and helping finance close faster.
Auto-remind customers
Pair the notification service with the portal to nudge customers when invoices approach due dates or deposits are close to depletion.